Refund Policy
Last updated: 13 November 2026
The AI Business Visibility Report is digital content that we start producing as soon as your payment is confirmed.
When we refund
- The report could not be produced at all.
- The report is materially incomplete — for example, most of the five systems could not be checked.
- You were charged more than once for the same order.
When we don't
- You disagree with what the AI systems said, or your visibility score is lower than hoped. The report shows what those systems answered on the dates shown.
- Change of mind after research has started.
How to ask
Contact us using the contact form on our Contact page within 14 days of purchase with your account email and business name. Approved refunds go back to the original payment method, usually within 5–10 working days.